Surging fuel prices are increasingly burdening regional health support services, prompting concerns from charities that patients may forgo essential medical care. A significant number of patients are opting to cancel their medical appointments due to the high costs associated with travel.
Dugald Saunders, the Member of Parliament for Dubbo, is advocating for a reassessment of the New South Wales Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS).
Paige Edgar, a mother faced with her one-year-old son Wiley’s brain cancer diagnosis, never anticipated that transportation would become the biggest hurdle in accessing treatment. Her family undertakes a monthly journey of five hours from Dubbo to Sydney for specialized medical care not available in their local area, a trip that has become increasingly challenging due to escalating fuel prices.
“We can administer his trial medication at home, but every four weeks, we need to visit Sydney for check-ups,” Ms. Edgar explained. “The rise in petrol prices, coupled with the closure of the Great Western Highway over the mountains, has completely altered our travel plans. We are now considering flying instead of driving to Sydney.”
Ms. Edgar receives assistance from Country Hope, a charity dedicated to supporting families with children battling cancer or other life-threatening conditions. “Country Hope is incredible; they help cover the additional costs that the IPTAAS does not,” she noted.
Her situation is representative of a growing trend among regional families who are seeking help from charities due to rising fuel costs, which are compelling many to request financial assistance for necessary medical care. “Families are under significant stress,” commented Donna Falconer, the regional coordinator for Country Hope.
Support organizations report a surge in inquiries from families who typically manage their travel expenses but are now struggling with the costs associated with fuel, accommodation, and time away from work. “We’ve had families reaching out to their specialists asking if their appointments are truly necessary,” Ms. Falconer shared. “We cannot let families skip these vital check-ups for their children.”
The financial strain highlights broader issues regarding access to healthcare in regional areas, particularly for those needing to travel long distances for specialist services. Aeromedical charity Little Wings offers complimentary flights for sick children and their families residing in remote regions of New South Wales, Queensland, and the Australian Capital Territory.
Clare Pearson, the chief executive of Little Wings, indicated that the organization is feeling the effects of a 50% increase in aviation fuel prices since the onset of the conflict in the Middle East. “Our fuel budget is limited, which has resulted in a significant reduction in the number of flights we can provide,” she stated. “We’ve had to decrease flights by 40%, and we are reviewing this situation daily, which currently impacts approximately 36 families each week.”
Locally, services such as Macquarie Homestay in Dubbo are also experiencing increased demand, with longer waitlists for subsidized accommodations as more individuals seek help to attend essential medical appointments. Managing director Rod Crowfoot noted that some clients have canceled their stays due to the high cost of fuel. “One individual had an appointment but decided it was too expensive to travel, so they opted to cancel instead,” he said.
In response to these challenges, Dubbo MP Dugald Saunders has called for a reassessment of the IPTAAS, which provides financial aid for rural patients in New South Wales. The last evaluation occurred in 2022, resulting in increased reimbursement rates. “A lot of issues were already lagging behind then, and now, four years later, many more seem to have developed,” Mr. Saunders remarked.
He emphasized that the scheme is failing to keep up with the actual costs of travel, leaving charities to bridge the gap for families in need. “This is a tough situation, and while no one believes funding is unlimited, if changes are not made, people may have to forgo treatment,” he cautioned.
A spokesperson for NSW Health stated that both the NSW and Commonwealth governments are closely monitoring fuel availability and pricing, providing updates as necessary. They also noted that the IPTAAS offers financial aid for various travel options, including private vehicles, public transport, taxis, ride-sharing services, flights, and overnight accommodation as needed.

















