No, the world is not descending into chaos. However, there is a noticeable increase in thefts occurring openly at major retailers such as Tesco and M&S, raising concerns about public safety and law enforcement. This trend reflects a growing sentiment among the public that law and order may be deteriorating.
As a former chief superintendent with three decades of experience in the Metropolitan Police, I often engage in discussions with colleagues about the current state of policing and the erosion of public trust, particularly in relation to shoplifting incidents.
During my early days as a police constable in Tottenham, London, I frequently responded to calls regarding shoplifting. This process, known as “given into custody” (GIC), was an essential learning experience for new officers. We would arrest the offenders, read them their rights, document the stolen items, and take them to the station for processing. This approach was beneficial not only for the police but also for the businesses and communities affected by theft.
Today’s situation illustrates a significant decline in effective policing. If asked about the origins of this issue and who is to blame, I would point to Theresa May, now Baroness May, who served as home secretary from 2010 to 2016. Her administration made several critical decisions that have adversely affected contemporary policing.
Firstly, the reduction of police personnel by nearly 22,000 officers and over 20,000 police staff, including community support officers, was a grave mistake. These cuts forced police leaders to make tough choices, often sacrificing neighborhood policing teams to maintain emergency response capabilities. Consequently, local officers who could engage with communities and address their concerns became scarce, leading to a decline in public confidence in law enforcement.
Secondly, the introduction of police and crime commissioners (PCCs) in 2012 has overly politicized policing. Although these elected officials were meant to oversee local law enforcement and budget decisions, their elections attracted minimal voter turnout, with only 15% participating. Once in office, many PCCs aligned with government agendas rather than addressing local policing needs.
As highlighted by Donna Jones, chair of the Association of Police and Crime Commissioners, the rise in civil unrest, particularly among far-right groups, is linked to issues such as immigration and national sovereignty. She emphasized that merely arresting individuals or forming disorder units addresses the symptoms rather than the underlying issues.
The third significant error was the passage of the Anti-social Behaviour, Crime and Policing Act in 2014, which categorized shoplifting of items worth £200 or less as a “summary-only offence.” This change allowed offenders to receive a fine via mail instead of facing arrest, diminishing the police’s ability to detain suspects and search related properties. Consequently, many criminals exploit this loophole, emboldened by the lack of immediate consequences.
Moreover, May ignored warnings from experts about the correlation between reduced police presence and increased crime rates. At a 2015 conference, she dismissed concerns from the Police Federation, suggesting that their warnings were exaggerated. Unfortunately, the reality of rising crime rates has proven otherwise.
Lastly, the restructuring of police leadership led to the appointment of senior officers with limited experience in diverse policing environments. PCCs, lacking adequate experience themselves, selected leaders who were similarly inexperienced. This trend has allowed individuals without substantial policing backgrounds to ascend into senior roles, compromising the quality of leadership within the force.
What lies ahead? While the situation seems dire, implementing straightforward measures could yield positive results. Stabilizing police numbers is crucial; any reduction in the workforce will inevitably impact crime rates. Additionally, investing in neighborhood policing and ensuring dedicated local officers are assigned to communities will help restore public trust and improve overall safety.

















